Sandisk Sansa USB problems
Thursday, February 21st, 2008Last week I got myself a new Sandisk Sansa Clip mp3 player (this is the model I got). I was very happy on the way back home, and when I got to my laptop the trouble started.
Every time I tried to connect it to my laptop, it was dinging like a new USB device was connected, but I couldn’t see anything in “My Computer”. I have tried everything, but nothing helped. When I called Sandisk support I was shocked - they solved my problem!
They asked me to unplug the USB cable, lock the device, push the round button in the middle of the Sansa player, and while holding it, plug in again the USB cable… and it worked!!! How stupid of me not to think about it!
Why am I writing this?
Because if only those SOBs would add a user manual to the tiny mp3 player with a troubleshooting guide, that would save me so much time and energy, but they didn’t. They probably save the trees, or save their money. All that beings said, a manual would help only if I would RTFM, which honestly I’m not sure I would…
I actually can’t remember when was the last time I read a manual of an electronic device I got. My kids like to play with them, they like to rip off the high quality paper booklets, but not more than that…
So in case you got a Sandisk Sansa MP3 player and can’t make it work, lock it and while connecting the USB cable, push the button. You can’t RTFM because there isn’t any FM.update: I heard that upgrading Windows Media Player to version 11 might help as well, but never tried it myself. I do my best to stay away of Microsoft updates…
This is the model I got . I think this tip works for others as well, but I’m not sure.
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